Elevating humanity through business

On the Shoulders of Giants

Conscious Leadership
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Remembering Jack Bogle and Herb Kelleher

How do you carry on the legacy of a great individual? A start is by remembering what they taught. Another is to put those teachings into practice.

Earlier this year, the world lost two great individuals: John “Jack” Bogle and Herb Kelleher. Jack was the founder and longtime CEO of the Vanguard Group, bringing to market the very first index fund available to individual investors in 1976, the Vanguard 500, and grew The Vanguard Group into one of the world’s largest investment management companies. Herb Kelleher was the founder and longtime CEO of Southwest Airlines, who is recognized for revolutionizing low-cost air travel in the U.S.

Each one engaged Conscious Capitalism in his own way. Herb endorsed the book Conscious Capitalism with this: “Conscious Capitalism is a welcome explication and endorsement of the virtues of free-enterprise capitalism—properly comprehended, there is no more beneficial economic system—and a simultaneously pragmatic and inspirational extolment of higher purpose and humanism in business. I hail and revere the tenets of Conscious Capitalism!” Jack spoke at the 2017 Conscious Capitalism Annual Conference, with the full video available here.

The way they did this was thinking beyond the common understandings of how business “should” be done. Herb may have put it best when he said, “The business of business is people.” Or, as Jack said at the Conscious Capitalism Annual Conference: “The purpose of business is providing a public good that goes beyond oneself.”

That means taking care of employees. In his talk at the Conscious Capitalism Annual Conference, Jack explained the value of passing along savings to customers by having employees as shareholders. It may not make the founder, like Jack, as wealthy as others who structure the company differently, but as he put it: “What the hell is the matter with taking care of the people who built the business with you?” When it came to his employees, Herb’s philosophy was simple: “I just treated them like human beings.”

That means providing opportunities to customers that were previously not available. Both are known as democratizers. Jack is known for democratizing stocks and bonds, making them more accessible for more people. Kelleher is known for democratizing the skies, making air travel more accessible for more people. 

Jack and Herb made big business out of making industries more accessible to more people, both for those they served and those who served alongside them. They practiced and preached the power of business to make people’s lives better.   

They were giants not only in their industries, but also in capitalism, more broadly. Let us remember what they taught. Let us keep them alive by standing on their shoulders.

2019: A Year for Growing Conscious Capitalism

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In the spirit of tomorrow being Valentine’s Day, I want to share my love and appreciation for all of you who are Conscious Capitalists, working to elevate humanity through business and build the Conscious Capitalism movement.

2018 was an incredible year for Conscious Capitalism. We had our largest gathering of Conscious Capitalists to date, our first international conference, the opening of new communities of Conscious Capitalists now totaling 50 communities in over 14 countries, new programs to help business leaders implement the four tenets of CC at their companies, and more media attention for Conscious Capitalists than ever before.

What I want to share with you now is not what we have done, though. It’s what we’re going to do. Because as great as 2018 was, we have far greater plans to build the Conscious Capitalism movement in 2019:

We are building community locally, regionally, and globally.

Building Community

  • Locally: Conscious Capitalists are in over 14 countries around the globe building local communities to advance Conscious Capitalism. These chapters and communities are introducing Conscious Capitalism to new audiences and deepening their own practice and understanding of CC. You can find many of them in a single location online now.
  • Regionally: The 2018 Conscious Capitalism European Conference was our first foray into growing communities regionally outside the US. In 2019, the Conscious Capitalism network is growing with 3 Regional Conferences outside the US underway in Brazil (next month!), Europe and India.
  • Globally: The 2018  Conscious Capitalism Annual Conference was the largest Conscious Capitalism gathering ever; and in 2019, we’re putting together an even bigger and better CCAC for the global Conscious Capitalism movement in Phoenix, Arizona. And I am pleased to share that the 2019 CEO Summit will be themed around Raj Sisodia’s new book, coming out the month beforehand, titled, The Healing Organization. In addition to connecting with high caliber and quality peer leaders throughout the Summit, participants will hear from and work with business leaders featured in his book to explore how to turn their own businesses into Healing Organizations.

Improving the Practice of Conscious Capitalism

Last year, Conscious Capitalism, Inc. piloted several programs to help business leaders better understand Conscious Capitalism in action and help them put it into practice in their businesses. This included “Sight Visits” to companies like Barry-Wehmiller and Greyston Bakery, speaking engagements at conferences and businesses, and workshops on Conscious Capitalism for organizations who wanted to go in-depth.

In 2019, we are scaling this up even more with:

CCU – We have launched CCU — designed to help you solve the challenges of practicing Conscious Capitalism; all CCU offerings are built with YOU in mind. CCU provides learning opportunities for individual Conscious Capitalists to go deeper in their practice and application of the Conscious Capitalist Credo and the four principles of Conscious Capitalism…and this is just the beginning. Wherever you are on your journey as a Conscious Capitalist, CCU offerings will help you get to the heart of your practice. We currently have two CCU offerings available: Inner.U, an online course to support your conscious leadership development, and the Conscious Capitalism Consultant Certification Program; we will launch more offerings throughout the year.

Learning Labs & Immersive Experiences – In-person gatherings to help business leaders put Conscious Capitalism in action. You can enroll now in Awakening Conscious Leadership by diving deep into a one-day CCU Learning Lab and 6-month learning that will take you on a personal journey to identify your soul’s calling and uncover the practical pathways to help you achieve those higher goals through your business. And for CEOs and Founders, we have a special invitation for you to join us on an Immersive Learning Exchange on The Founder’s Journey, a fully immersive exploration into the heart of the Amazon rainforest.

Conscious Capitalism in ActionOn our new website, you can also find tools and resources that will help elevate your story and experiences as a Conscious Capitalist around the world. We invite you to share your personal story, and the story of your company; use The Speaker Connection to request and refer speakers for events; and join the Global Conscious Capitalism Sight Visit Network of businesses around the world who are changing the practice and perception of business as a force for good. Share your company’s story with the community that surrounds your office. Conscious Capitalism, Inc. will provide you with an agenda, talking points, slide-deck, press release and more to support you in hosting a successful Sight Visit at your business. You and your team will have the opportunity to offer first-hand access and direct exposure to the operational tactics of living and leading a conscious business. Together, we will spread your story and highlight your business as a model of Conscious Capitalism in action.

For those who want to learn more about what this means and looks like, you’ll get a taste of all this at Conscious Capitalism’s conferences and gatherings throughout the world.

Celebrating the Stories and Sharing Best Practices of Conscious Capitalists

We want to share your story with others.

  • Marketing – CCI is ramping up our marketing of what is going on in the Conscious Capitalism movement, both what we are doing as an organization and how the leaders in our global network of conscious businesses are making an impact.
  • PR – This past year, CCI placed over 100 media hits on the Conscious Capitalism movement and our community members. This year, we are going to do even more to help Conscious Capitalists receive the recognition they should and inspire others to join us on the conscious leadership journey.
  • CC Press – We are thrilled to have partnered with Round Table Companies to launch Conscious Capitalism Press. In 2019, we will begin to publish books aligned with Conscious Capitalism’s principles to build out the thought leadership of Conscious Capitalism and provide more material for others to learn about how conscious business is a force for good that is elevating humanity around the world. Look out for books from Safwan Shah, Sunny Vanderbeck, and others launching soon. If you want to be one of our founding authors, learn more here. Join us for the CC Press Launch Event at the 2019 CCAC!

Conscious Capitalism Business Partnerships

CCI is rolling out a new partnership program to recognize businesses that are on the conscious journey, provide them with support to deepen their practice of Conscious Capitalism, and to share their best practices with others in the global business community. We now have a badge for Conscious Capitalism Partners to use online and in print as an outward symbol of our shared commitment to this movement, but this partnership will be more than just that. It will be an active and engaged relationship with Conscious Capitalism, Inc. that will provide support for the business in furthering its conscious journey, and each business will be working with Conscious Capitalism, Inc. to build the depth and breadth of our community.

  • Online Application – If you are interested in becoming a Conscious Capitalism Partner in 2019, you can apply here.
  • New Benefits – Conscious Capitalism Partners will receive access to more events, learning & development resources from other Partners, and celebration of their Conscious Capitalist journey like this month’s featured partner, EchoPark Automotive.
  • Longtime Supporters – I want to thank our current Conscious Capitalism Partners for their support in 2018 and over the years who have contributed to the birth of the Conscious Capitalism movement.

Most of all, I want to thank you for all that you are doing to build the Conscious Capitalism movement. You helped make 2018 our best year yet. And with your help, we are going to have an even better 2019!

Happy Valentine’s Day!

With love & gratitude,

Alexander McCobin
CEO, Conscious Capitalism, Inc.

Alejandro Velez & Nikhil Arora Highlight Conscious Capitalism at 2018 Berkeley Commencement Ceremonies

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Alejandro Velez & Nikhil Arora, founders of Back to the Roots, had the opportunity to deliver the 2018 commencement address at their alma mater, UC Berkeley’s Haas School of Business and highlighted Conscious Capitalism in their advice to graduating students. A video of their talk and the text of their speech are available below. 

Thank you Dean Lyons! And good morning, Berkeley! Good morning Haas! It’s an honor to be here with all of you and your families on such a special day.

And Dean Lyons – it’s great to be here with you today as you wrap up an incredible tenure at Haas.

We remember so clearly still when we were sitting right there and we heard Dean Lyons repeat our commencement speaker’s lesson to “zig when others zag”.

We particularly remember this because during the last few weeks of college, while most of our friends were getting ready to go into banking or consulting, we were dumpster diving at 6am for old coffee grounds.

And we’ll never forget, at our main campus graduation, the Chancellor actually shared with the thousands of graduates in attendance what we were just starting to work on.

He advised “don’t follow the herd — like Alejandro & Nikhil — who are growing mushrooms on coffee grounds” … but to his surprise — the entire Greek Theater started busting up laughing. He tried to save himself (and us) by saying “no no, I’m serious here”. Just More laughs.

Who woulda thought two guys growing mushrooms in college was too Berkeley for… Berkeley.

Well, Dean Lyons — after 9 years since graduation, we can both say with a big smile & our fair share of entrepreneurial scars to prove it, we certainly have zigged.

It all started for us right here at Haas. We still remember it like it was yesterday — when we first heard this idea that you could potentially grow mushrooms on entirely recycled coffee waste in Professor Alan Ross’s UGBA 107 Business Ethics class. And although Nikhil & I actually didn’t know each other at the time, we happened to be the only two crazy kids who thought that fact was kinda cool and separately reached out to him for more information.

That one sentence we heard in class literally became the start of this whole adventure of building Back to the Roots — a company on a mission to help every family & classroom in America experience the magic of growing food & knowing where it comes from.

And by the way, I later learned that this whole thing almost never happened…. my boy Alex here was the last guy to walk in to class that day and was just seconds away from getting the door shut on him by Professor Ross…

And it was right there, after knowing each other for just a couple months, sitting in a 1992 Toyota Camry in front of Haas on Piedmont street, that we “shook” on it and went all in, together.

That very same day, I called the investment bank I was about to join and in one phone call I gave up my “dream” job that I had worked so hard for – a six figure i-banking job on Wall Street. And I gave up my lease in Manhattan’s lower east side and instead I decided to go all in with Nikhil, who had just given up his consulting offer and moved onto his older brother’s couch.

Overnight we went from full time students & soon-to-be banker & consultant, to full-time waste collectors and urban mushroom farmers.

And as we now step back onto this same stage that we graduated from, we’re not going to stand up here and give you life advice, cuz honestly, we’re still figuring all that out ourselves.

And we’re also not here to tell you how to sell a business for millions of dollars – we’re still deep in it – just last week, we closed our Series B financing and are still head down every day, carpooling to the office together at 6:45am.

But through this journey, from a bucket of mushrooms to building a national brand that’s now touching millions of lives, what we have learned & experienced first-hand is how the conventional rules of business that have defined capitalism for hundreds of years are being rewritten as we speak. The business world you all are graduating into is beginning to feel a lot different than that which our textbooks taught us as business gospel. A new form of capitalism is emerging.

And it’s emerging because the traditional rules of business, rules that we all have read about a thousand times in textbooks and case studies, are being broken as we speak.

Broken because the status quo is no longer enough in business. It may have got us here, but it ain’t gonna get us there. It’s just not enough.

Today, we want to talk about 5 of those rules that are being broken.

Ok, so Rule #1 of conventional, old-school business:

“To be successful in business you have to be an expert in your field.”

Not. True.

We’re the generation that now has all the world’s knowledge in our pocket. We’re a generation that can teach ourselves anything, at anytime….we taught ourselves how to grow mushrooms on YouTube! It’s not about what you know — but knowing what you don’t know and finding the answers.

And it’s not just information expertise either, it applies to relationships too — you don’t need a big rolodex anymore to be successful in business. For instance, the first article about Back to the Roots was by The Daily Cal; after that came out, we googled every writer that we could find who had ever written about sustainability and emailed them a link to that article, saying we’d love to share our story.

Fast forward 6 months from founding, and the BBC aired a 5 minute spot globally on the company!! Since then, we’ve had the tremendous honor of sharing the Back to the Roots story with President Obama during a 90 minute meeting with him, on Jim Cramer’s Mad Money, and even the front page of the Wall Street Journal.

…And, Alex, don’t forget about that time you were in Bachelorette…

But all of this happened without a press agency and without years of contacts. We just had the internet.

And you don’t need to be an expert or have deep industry relationships to get into & succeed in retail either. Our biggest partner to-date, The Home Depot — that’s selling millions of dollars of our Indoor Gardening Kits in thousands of stores nationwide — started off with a cold-email to a buyer,who we only had the first & last name for we guessed 10 different variations ; first name.last name, initial.last name. — one went through, and that was the start.

So the new Rule #1, you don’t need to be an expert to be successful – all the world’s experts are now in your pocket.

2) The 2nd conventional, old-school business rule that you’ve probably heard is that “You need a lot of money to start something new and be successful in business”. Not. True.

The big Silicon Valley funds aren’t the only ones you have to go to now for capital — through Kickstarter & Indiegogo, angel list, CircleUp, & ICOs, we’ve seen the decentralization of fundraising — and the ability to unlock capital no matter where you live.

When we were looking to launch our 2nd product, the Water Garden, we needed $100,000 for equipment., We were looking to create the first ever home aquaponics system, a mini ecosystem that uses fish poop as the fertilizer to grow plants. We decided to put the project up on Kickstarter for 30 days with this $100,000 goal – and our community came through. They ended up pouring $248,873 into it, and then an additional $250k of pre-orders on our website — so we had raised half-million dollars from our own community with just 1 prototype & a 2 minute video. Fast forward, and that community momentum then helped us raise our first outside capital — a $500,000 investment from a local Oakland non-profit called Fund Goods Jobs. Since then, we’ve raised $20M of venture capital from investment funds & larger corporations including Campbell’s and Scotts Miracle Gro.

The new rule #2 — You don’t need a lot of money to be successful in business – capital’s been decentralized.

Rule #3 of conventional, old-school business:

“Keep a secret and keep people out of your business”

There’s a lot of talk about the power of privacy & secrecy in business — “the Coca Cola formula”. But the game’s changed. Transparency is the new norm. And you’re seeing it in a bunch of new ways.

As we built on our vision of connecting families to food by expanding from ready to grow indoor gardening kits to simple ingredient & organic breakfast cereals, we asked ourselves how do we bring that same radical transparency & connection to food you get when you grow your own — to packaged, ready-to-eat products?

In doing this, we decided to really push the boundaries, and actually tell our consumers on every single box of cereal not just exactly what farm our ingredients came from, but also the exact recipe of how we make it.

Right around the time we were launching our cereals at Whole Foods Market, the General Mills board of directors invited us to meet. We’ll never forget though when in that meeting their CMO advised us to take our cereal recipe off the box and said “with my 30 years of business experience, I never would have thought it’s a good idea to share your IP with the world like that”.

Just a few months after that meeting, our cereals displaced Kellogg’s to launch into the NYC public school system, the largest district in the country, helping feed 1.1 million kids every day and becoming the 1st organic cereal in history ever offered in US public schools.

And those cereal cups – they still have the recipe on them!

The best part about the power of transparency? Old-school businesses can’t hide behind multi-million dollar, flashy marketing campaigns. That clever Super Bowl ad isn’t enough anymore — if a product has 1 star on Amazon, we’re not buying it.

The new rule #3 — power in business comes not from secrecy but radical transparency.

The 4th conventional business rule we’ve all heard is about that zero-sum game; that for me to win, you have to lose. Not true.

For small businesses to win, big businesses don’t have to lose — we all can work together to accelerate impact. For example, Campbell’s & Scotts Miracle Gro, both multi-billion dollar multinationals, have invested millions of dollars into Back to the Roots. They’re helping us scale revenue and reduce costs by leveraging their sales, marketing and supply chain expertise. We’re helping them rethink innovation, and push for a faster speed-to-shelf strategy.

And suppliers & buyers don’t have to always extract value from each other either to win. When we were getting started, we sourced our coffee grounds from Peet’s Coffee, adding so much value to them by taking care of their heavy & messy waste, that we eventually replaced Waste Management in their cafes, and in return got paid to source our biggest raw material.

We provided them a more efficient waste service, and in turn, we were able to make a profit on our own Cost of Goods, allowing us to bootstrap the company for years.

THE NEW RULE #4: It’s not I win, you lose. It’s Win-Win-Win.

And Rule # 5 — the last, but probably most impactful conventional business rule we’ve all heard is that a business should Maximize Shareholder value at ALL costs ——– Not. True.

The conventional rule was that a business’ sole reason for existence is to maximize shareholder value, and that the few lucky ones that “make it” should then create a separate CSR team that picks a non-profit to just write a check to once a year.

But today, we’ve seen there are so many ways to create profitable, triple-bottom-line business models that also integrate the community, the team, and the environment into its everyday stakeholders — like Patagonia with their supply chain, Method with their sustainable packaging, and TOMS Shoes with their One for One model.

In fact, we were so inspired by the TOMS model, that we created a similar Grow One, Give One campaign — for every photo someone shares with any of our indoor gardening kits, we donate one to a classroom of their choice.

By integrating that program into every unit we sell, our own community has now helped tens of thousands of kids across the country grow their own food. And the more people share, the more brand awareness grows. It’s an incredible, beautiful cycle.

And by the way it’s ok to take inspiration from others; in fact, Blake, the founder of TOMS, so appreciated seeing his idea transfer into organic gardening and food that we became his very first angel investment after TOMS.

The New Rule Number 5? The best way to maximize your own value? Give value. Because the more you give, the more you get.

And while we’ve stumbled through all these lessons, one mushroom kit and box of cereal at a time, we hope they help open your eyes to the massive transformation of business that’s happening right now, right under our feet.

New rules are being written as we speak, creating space for a new form of capitalism, conscious capitalism — capitalism that aims not just to make money, but to elevate humanity through business. And Back to the Roots is just one example of it—it’s happening all around us.

Two massive multi-nationals, Danone & Unilever, have announced their goals to become Benefit Corporations or B Corps – directly embedding the business impact on multiple stakeholders, beyond just investor returns, into their metrics for success.

And Larry Fink, the CEO of the world’s largest investment firm, BlackRock, with $6.3 trillion dollars of assets under management, just wrote a letter to CEOs demanding that all companies, both public and private, serve a greater social purpose.

So how cool is it that in the hundreds of years since 1776 when Adam Smith wrote “Wealth of Nations” and kickstarted modern capitalism, that you get to graduate from the BEST UNIVERSITY and the BEST BUSINESS SCHOOL IN THE WORLD, AT THIS TIME – a time when all the conventional rules of business are being ripped up to create space for a new form of capitalism.

A form of capitalism that doesn’t separate Doing Good & Doing well.

How awesome. And what responsibility too — because we also carry with us all, as Golden Bears, the legacy of this incredible university and the social activists who have graced these halls and the streets of Berkeley for decades, the movements that were incubated right here — free-speech, anti-war, gay rights, women’s rights, farmworker rights.

So as you get ready to enter the business world, realize that the old rules have been ripped up, and the world is looking to You to help write the new ones. New Rules for a more inclusive, more sustainable, more transparent, and more conscious capitalism.

And you don’t have to do something crazy like growing mushrooms on coffee grounds to help build this new form of capitalism, but you do have the responsibility to carry this flag forward into wherever you go after graduation.

Be the one who makes that big bank judge themselves not just by returns generated, but by carbon sequestered. Be the one who inspires that big consulting company to push their clients to adopt better business practices.

Haas graduates — the next chapter of capitalism is in our generations’ hands, it’s ours to write, so let’s make it a good story that future graduates will be proud of us for.

Congratulations, Go Bears, and Go make history, Haas.

Thank you.

2018 Heroes of Conscious Capitalism Nominations Open

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Last year, we recognized our first class of Heroes of Conscious Capitalism. As we begin considering who to invite to the next class of Heroes, we want to hear from you. If you want to nominate someone to become a Hero of Conscious Capitalism, please fill out this form by March 28th.

Nominate a Hero Today!

2017 Gratitude

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As 2017 comes to a close and I consider the achievements of the past year, I’m incredibly grateful to you and the global Conscious Capitalism community.

2017 was a year of great change, challenges, and triumphs for the Conscious Capitalism movement. Here are just a few of the things that the movement did in 2017: Continue reading…

Conscious Capitalism at SVN

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I am thrilled to share that I will be joining Janie Hoffman from Mamma Chia and Flip Brown from Business Culture Consultants for a special panel this December 7-9 in Sonoma, CA at Social Venture Network’s 30th Anniversary Conference & Gala: Business for the Greatest Good. Our panel, “How Hard Can It Be? The Pleasures and Pitfalls of Fostering a Healthy Workplace Culture” will start at 11:00 a.m. during the Friday morning session.

Come join Conscious Capitalism along side hundreds of influential and innovative CEOs, impact investors, and mission-driven business leaders at this exciting event….and let’s shape the future of business, together! You can use a special discount as a community member of Conscious Capitalism to save $500 on registration by clicking here.

In addition to our insightful panel, here are a few other reasons to attend the conference:
Continue reading…

Business Relief for Puerto Rico: Part 5 – Take-Aways

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This is the fifth in a five-post series about Conscious Capitalism CEO, Alexander McCobin’s, recent relief trip to Puerto Rico and plans for rallying businesses to help in the rebuilding effort following Hurricane Maria’s devastation. 

After our stop at the community center, we headed to the airport. We were scheduled to depart at 4:00 p.m. Due to a combination of the damage from the hurricane and the large number of relief workers staying in Puerto Rico, there are no hotel rooms available. We hadn’t sought a permit to go down there, but it was made clear that we should not stay overnight.

On the plane ride back to Fort Lauderdale, Florida, I reflected on the experience. A lot happened in just five hours. We made three stops in San Juan. We cooked food at two of them. We showed at least 50 people how to use the Middleby oven. We confirmed firsthand that these ovens would be used and could be distributed in Puerto Rico to assist with relief efforts. We saw what the hurricane’s impact meant with our own eyes. And we saw smiling faces all day, reflecting the human spirit and resilience.

Continue reading…

Business Relief for Puerto Rico: Part 4 – The Community Center

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This is the fourth in a five-post series about Conscious Capitalism CEO, Alexander McCobin’s, recent relief trip to Puerto Rico and plans for rallying businesses to help in the rebuilding effort following Hurricane Maria’s devastation. 

Our third and final stop in San Juan (we only had 5 hours on the ground and it took a lot of time to get around the city given the conditions) was a community center that feeds 400 people for each meal.

Continue reading…

Business Relief for Puerto Rico: Part 3 – In San Juan

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This is the third in a five-post series about Conscious Capitalism CEO, Alexander McCobin’s, recent relief trip to Puerto Rico and plans for rallying businesses to help in the rebuilding effort following Hurricane Maria’s devastation. 

After our visit to the Red Cross, we went out into the streets of San Juan to meet local residents, learn whether the ovens would be of use to them, and discover other opportunities to provide support.

The original idea had been to leave San Juan. While the situation is bad in the city, it is worse in the rural areas. This was illustrated to us by the fact that we couldn’t make it out of the city. Because there’s no electricity, there are no working traffic lights. Many roads are still inaccessible. And with the rain continuing to fall heavily, others were flooded out. Our only option, given the limited time we had on the island, was to stay local.

Continue reading…

Business Relief for Puerto Rico: Part 2 – The Red Cross

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This is the second in a five-post series about Conscious Capitalism CEO, Alexander McCobin’s, recent relief trip to Puerto Rico and plans for rallying businesses to help in the rebuilding effort following Hurricane Maria’s devastation. 

As it’s the rainy season, we landed and would spend the day in a downpour. This was not just symbolic of the challenges facing the island. It is itself a challenge given that many people had their homes damaged or destroyed by Hurricane Maria.

Our first stop after landing was the American Red Cross Headquarters in San Juan. The Red Cross was the impetus of this entire excursion. Middleby had partnered with the Red Cross for years to distribute ovens to refugee camps, and it was through the Red Cross that the idea came about to distribute ovens to Puerto Rico. But, like any global organization, there are different branches run by different people with different priorities. We wanted to visit the Red Cross Headquarters in San Juan to show the oven to the organization’s leaders on the ground, get their feedback on whether it would be useful or not, and talk through a plan for distribution.

When we arrived, the facility was packed with residents on the ground floor and workers throughout the office.

Continue reading…